FAQ

Frequently Asked Questions


Q: How do I access the building and studios?

S-Bahn operates on a self-service principle. After booking and payment you will receive a confirmation mail.

This mail contains your personal PIN and booking details send from noreply@s-bahn.ireserve.nl

A link is also included to control the locks of the building and studio from the Exivo web portal.

It directs you to the Exivo webpage where you can enter your personal PIN from the confirmation mail.

Once entered correctly, a screen will display two button keys to open the main entrance and your studio door.

Access to these control buttons only work 10 min before and during your booked slot, outside these times you will receive an error.



Q: What is the visit address of the studio's?

We are located at:

Elementenstraat 16

1014 AR Amsterdam


From Central Station you can take bus 22, get out at stop Contactweg. From here it is a 5 min walk to the studio.

When coming from Sloterdijk you can take metro 50 or 51 to Isolatorweg and walk to the studio in 3 min.



Q: How can I change or cancel my reservation?

To change or cancel your reservation, please email info@sbahnstudio.com or WhatsApp on +31613123989 . 

We will respond as soon as possible to confirm your new booking and provide a new unique PIN valid during your slot.



Q: What is your cancellation policy?


•Cancellations are allowed up to 4 hours before your session starts, a refund will be provided in credit.

•Cancellations within 4 hours are non-refundable.

•We maintain a 1-hour booking cancellation grace period: 

Cancel within one hour of booking (unless it's within 1 hour of your session start) to get a full credit refund.



Q: Can I get an invoice for my booking?


Yes, please email info@sbahnstudio.com with your booking ID to request an invoice.



Q: How do I get started once inside the studio?


Follow these steps to get started:

1. Turn on and set the lights using the remote

2. Switch on decks and mixer using the power buttons on the top right

3. Plug in your USB and headphone

4. You're now ready to go!



Reminder:

When leaving ensure everything is turned off, including the air conditioning and leave the building with consideration for the environment.




We hope this FAQ helps you have a smooth and enjoyable experience at S-Bahn Studio!

If you have any further questions or inquiries please use details below to get in touch with us.



Contact details


Email

info@sbahnstudio.com


Phone or WhatsApp

+31613123989


Club standard equipment

We prove state-of-the-art equipment. All studio's consists of two CDJ's, a mixer and full range speakers.

Book a Studio

Pay by the hour, open 24/7

Our services are based on a self-service principe. Book you timeslot online and get frictionless access to our warehouse.

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